Excalibur Zentec™ Hybrid Air Capsulate Iron Filter

BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM ZENTEC AIR CAPSULATE FILTER INSTALLATION AND USER GUIDE

1 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM TABLE OF CONTENTS 1) Installation ............................................................................................................................................ 2 Pre-installation instructions.......................................................................................................... 2 General Installation and Service Warnings ................................................................................... 2 Site Requirements......................................................................................................................... 2 Installation Drawing ...................................................................................................................... 3 System Drawing ............................................................................................................................ 4 Plumbing ....................................................................................................................................... 4 Drain Line ...................................................................................................................................... 4 Bypass Valve.................................................................................................................................. 5 Start Up Instructions ..................................................................................................................... 7 2) Control Valve Programming.................................................................................................................. 8 Button Operation .......................................................................................................................... 8 Regeneration Screens ................................................................................................................... 8 Setting Time of Day ....................................................................................................................... 8 User Displays................................................................................................................................. 9 Configuration Settings .................................................................................................................. 9 Installer Display Settings ............................................................................................................. 10 Filter System Setup ..................................................................................................................... 11 3) Control Valve....................................................................................................................................... 13 Control Valve Cycles.................................................................................................................... 13 Components of Control Valve..................................................................................................... 15 4) Troubleshooting.................................................................................................................................. 25 Troubleshooting Procedures....................................................................................................... 25 Possible Error Codes ................................................................................................................... 28 5) Quick Reference Guide ....................................................................................................................... 29 Regeneration............................................................................................................................... 29 To Set Time of Day ...................................................................................................................... 29 Programming Summary .............................................................................................................. 30 6) Warranty ............................................................................................................................................. 31

2 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 1) INSTALLATION Pre-installation instructions The cycle times, sequence of cycles and filtration capacity are preset to default by Excalibur. The dealer must guide the installer to change the values according to the water quality, day override and time of regeneration. WATER TEST Hardness gpg Iron ppm pH number Nitrates ppm Manganese ppm Sulphur yes/no Total Dissolved Solids General Installation and Service Warnings • The filter is designed so that it can be installed easily with minor plumbing changes on existing plumbing. • The piping must be clamped properly and the weight of the plumbing must not be on the Filter. • Do not use any kind of lubricant including silicone. A silicone based lubricant can be only used on O-Rings but not necessary. • The nuts and caps can be fastened and unfastened by hand or the plastic service wrench. Do not use pipe wrench to tighten the caps and nuts. Site Requirements • Water Pressure: - 40-110 psi • Water Temperature: - 40-110°F (4.4-43°C) • Electrical- 115/120 V, 60Hz Uninterrupted Outlet • Current required is 0.5 Amperes • The plug-in transformer is for dry locations only • The tank should be on a firm level surface

3 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Installation Drawing FRONT VIEW TOP VIEW Note: - The arrow on the air check valve must be pointing towards the brine elbow.

4 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM System Drawing Plumbing • The system must be close to drain as much as possible. • The unit including the drain must be located in a room temperature above 33° F. • The bypass valves must be installed on the control valves. • The primer, solder or solder flux must not get on the O-rings. • After soldering the lines must be cooled before installing the O-Rings, nuts and caps. • If the electrical system is grounded to the plumbing than copper strap must be connected between inlet and outlet as shown in figure above. • The plumbing must be done by following the local plumbing codes. • If vacuum occurrence is expected, then install the vacuum breaker at the inlet of control valve. Drain Line • Leave minimum of 6” gap between flow control fitting and solder joints. The gap less than this can damage the flow control. • Use 7/8” outer diameter tubing for drain line according to the specifications. • If the drain line is elevated and then emptied into the drain below the level the of control valve the 7” loop should make at the end of drain line. • The air gap between the drain and the end of the drain line must be twice the diameter of the tube. • The strap must be tied at the end to secure the line.

5 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Bypass Valve NORMAL OPERATION The inlet and outlet handles point in the direction of flow indicated by the engraved arrows on the control valve. Water flows through the control valve for normal operation as a water Filter. BYPASS OPERATION The inlet and outlet handles point to the center of the bypass. The system is isolated from the water pressure in the plumbing system. Unfiltered water is supplied to the building.

6 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM DIAGNOSTIC MODE The inlet handle points in the direction of flow and the outlet handle points to the center of bypass valve, system water pressure is allowed to the control valve and the plumbing system while not allowing water to exit from the control valve to the plumbing. SHUT OFF MODE The inlet handle points to the center of the bypass valve and the outlet handle points in the direction of flow, the water is shut off to the plumbing system. If water is available on the outlet side of the Filter it is an indication of water bypass around the system (i.e. a plumbing connection somewhere in the building bypasses the system).

7 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Start Up Instructions • Keep the bypass valve in bypass operation by moving both the handles into the center direction of the bypass valve. Now the unfiltered water is being supplied. Open the faucet downstream of the filter until water comes clear out of it. The initial water can be dirty because of installation debris. Now inspect the leaks in plumbing. • Press and hold the “REGEN” button down for 5 seconds to start manual regeneration. The drive motor will start the backwash cycle and countdown time begins. Turn the inlet bypass valve handles halfway into the direction of service operation. Once the steady water flows out of drain then fully open the bypass valve into the direction of service operation. • Once the water coming from the drain becomes clear, press REGEN button to advance the regeneration to draw (brine) cycle. Allow this process for 5 minutes. The system will draw air into the tank and water will also come out of the drain line. • Press the “REGEN” button again to end the regeneration cycle. Open the faucet downstream of the filter check if the water is coming clear.

8 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 2) CONTROL VALVE PROGRAMMING Button Operation Regeneration Screens Setting Time of Day Scrolls to the next display. • Pressing once and releasing will schedule a regeneration at the preset delayed regeneration time. • Pressing again and releasing will cancel the regeneration. • Pressing and holding for 3 seconds will initiate an immediate regeneration • Pressing while in regeneration will advance to the next cycle. • Pressing in the program levels will go backwards to the previous screen Change Variable being displayed. Holding for 3 seconds initiates a control reset. The software version is displayed and the piston returns to the home/service position, resynchronizing the valve. Push NEXT until time of day screen is displayed. Press and hold ▼ until SET TIME is displayed and the hour flashes once. Press ▲ or ▼ until the correct hour is displayed. Then press NEXT. The minutes will flash. Press ▲ or ▼ until the correct minute is displayed. Press NEXT to return to the User Displays. Time of day should only need to be set if power outages lasting more than 8 hours, the battery has been depleted or when daylight saving time begins or ends. Regen Screen Displays the time remaining in the current cycle. Pressing REGEN advances to the next cycle.

9 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM User Displays Configuration Settings When the system is operating, one of five displays may be shown. Pressing NEXT will alternate between the displays shown below. User 1 Displays number of days to next regeneration. User 2 Flow Rate. Displays present flow rate. User 3 Displays total volume in gallons since last reset. If a meter is not used this display will be shown but 0 will be displayed. PRESS ▼ FOR 3 SECONDS TO RESET TO 0. User 4 Shows current time. Step 1CS – Press NEXT and ▼ simultaneously for 5 seconds and release. Press NEXT and ▼ simultaneously for 5 seconds and release. If the screen in Step 2CS does not appear, the lock on the valve is activated. Step 2CS – Use ▲ or ▼ to select 1.0 for 1” valve. Note: - Do not select 1.0t for 1.0in simplex Filters.

10 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Installer Display Settings Step 3CS – Select “dP OFF” so that no outside signal is used to initiate a regeneration. Press NEXT to go to Step 4CS. Press REGEN to return to previous step. Step 1I - To enter Installer Display press NEXT and ▲ simultaneously for about 5 seconds and release. Step 2I – Set “1” Day Override the number of days between regenerations. Press NEXT to go to step 3I. Press REGEN to return to previous step. Step 3I – Next Regeneration Time (hour): Set the hour of day for regeneration using ▲ or ▼. The default time is 2:00. Press NEXT to go to step 4I. Press REGEN to return to previous step. Step 4I – Next Regeneration Time (minutes): Set the minutes of day for regeneration using ▲ or ▼. Press NEXT to exit Installer Display Settings. Press REGEN to return to previous step. Step 4CS – Select “OFF” when none of features are used using ▲ or ▼buttons. Press NEXT to exit Configuration Settings. Press REGEN to return to previous step.

11 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Filter System Setup Step 1S: - Press NEXT and ▼ simultaneously for 5 seconds and release. Step 2S: - Choose “SOFTENING” using ▲ or ▼. Press NEXT to go to Step 3S. Press REGEN to exit Filter System Setup. Step 3S: - Choose “dn” for Downflow brining direction using ▲ or ▼. Press NEXT to go to Step 4S. Press REGEN to return to previous step. Step 4S: - Select “PoST” for post refill location using ▲ or ▼. Press NEXT to go to step 5S. Step 5S: - Select the time 10-minutes for first/backwash cycle. Press NEXT to go to step 6S or Press REGEN to return to previous step. Step 6S: - Select 60-minute time for second/Draw (Brine) cycle using ▲ or ▼. Press NEXT to go to step 7S or Press REGEN to return to previous step. Step 7S: - Select “oFF” for the third/ 2nd backwash cycle. Press NEXT to go to step 8S or Press REGEN to return to previous step.

12 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Exit Filter System Setup Step 8S: - Select “oFF” for the fourth/Rinse cycle. Press NEXT to go to step 9S or Press REGEN to return to previous step. Step 9S: - Select “oFF” for the Fill cycle. Press NEXT to go to step 10S or Press REGEN to return to previous step. Step 10S: - Keep the default capacity of “24,000”. Press NEXT to go to step 11S. Step 11S: - Set the volume regeneration trigger “off” using ▲ or ▼. Press NEXT to go to step 12S or Press REGEN to Step 12S: - Set relay operation “oFF” using ▲ or ▼ buttons. Press NEXT to Exit Filter System Setup. Press REGEN to return to previous step.

13 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 3) CONTROL VALVE Control Valve Cycles SERVICE BACKWASH Service Operation: - This is the normal running cycle when inlet water flows downwards and get filtered after passing through the capsulated air and Zentec Media. Backwash Cycle: - In this cycle water flows in reverse (upward) direction to the drain line which expands the media. The backward flowing water washes away the collected iron and other metals.

14 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM DRAW / AIR Draw/Air Cycle: - In this cycle air is siphoned in the mineral tank and make a big air bubble on the top of mineral tank. The water runs through the drain line with a low flow. SERVICE Service Operation: - After the completion of regeneration the control valve returns to the service cycle. In regeneration, media bed is washed and air is replaced in tank.

15 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Components of Control Valve Front Cover and PC Board Drawing No. Order No. Description Quantity 1 CLK V3175EE01 WS1EE FRONT COVERASSEMBLY 1 2 CLK V310701 WS1 MOTOR 1 3 CLK V310601 WS1 DRIVE BRACKET & SPRING CLIP 1 4 CLK V3408EE04BOARD WS1THRU/2 EE PCB 5 DIGIT REPL 1 5 CLK V3110 WS1 DRIVE GEAR 12X36 3 6 CLK V3109 WS1 DRIVE GEAR COVER 1 Not Shown CLK V3186 WS1 AC ADAPTER120V-12V 1 CLK V318601 WS1 AC ADAPTER CORDONLY Not Shown CLK V3178 WS1 DRIVE BACK PLATE 1 Refer to Control Valve Service Manual for other drawings and part numbers. Relay Specifications: 12V DC Relay with a coil resistance not less than 80 ohms and current draw should be less than 150 mA. If mounting relay under the cover check for proper mounting dimensions on the backplate. Wiring for Correct On/Off Operation PC Board Relay Terminal Block Relay RLY 1 Coil - + COM Coil + AC Adapter U.S. International Supply Voltage 120 VAC 230V AC Supply Frequency 60 Hz 50 Hz Output Voltage 12 VAC 12 VAC Output Current 500 mA 500 mA

16 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Drive Cap Assembly, Spacer Stack Assembly and Main body Drawing No. Order No. Description Quantity 1 CLK V300502 WS1 Spacer Stack Assembly 1 2 CLK V3004 Drive Cap ASY 1 3 CLK V3178 Back Plate 1 4 CLK V3011 WS1 Piston Downflow ASY 1 5 CLK V3174 WS1 Regenerant Piston 1 6 CLK V3135 O-ring 228 1 7 CLK V3180 O-ring 337 1 8 CLK V3105 O-ring 215 (Distributor Tube) 1 9 1.25CVC Inlet Check Valve 1 Not Shown CLK V3001 WS1 Body ASY Downflow 1

17 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Injector Cap, Injector Screen, Injector and O-Ring Drawing No. Order No. Description Quantity 1 CLK V3176 INJECTOR CAP 1 2 CLK V3152 O-RING 135 1 3 CLK V317701 INJECTOR SCREEN CAGE 1 4 CLK V30101Z WS1 INJECTOR ASY Z PLUG 1 5 CLK V30101C WS1 INJECTOR ASY C VIOLET FOR 8” TANK 1 CLK V30101D WS1 INJECTOR ASY D RED FOR 9” TANK CLK V30101E WS1 INJECTOR ASY E WHITE FOR 10” TANK CLK V30101F WS1 INJECTOR ASY F BLUE FOR 12” TANK Not Shown CLK V3170* O-RING 011 1 Not Shown CLK V3171* O-RING 013 1 * Injector plug contain both upper and lower O-ring

18 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Brine Elbow Assembly Drawing No. Order No. Description Quantity 1 CLK H4615 Elbow Locking Clip 1 2 CLK H4628 Elbow 3/8” Liquifit 1 3 CLK V3163 0-ring 019 1 4 CLK V316501 WS1 RFC Retainer Asy (0.5 gpm) 1 5 CLK V3182 WS1 RFC 1 6 CLK V414401 Elbow 3/8 Liquifit Asy w/RFC 1 7 AV6C6MG Check Valve 3/8” Push to Connect 1 Not Shown CLK V3552 WS1 Brine Elbow Asy w/RFC Option Not Shown CLK H4650 Elbow ½” with nut and insert Option Water Flow Red button Arrow must be pointing towards brine elbow

19 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Drain Line Flow Control Drain Line ¾” Drawing No. Order No. Description Quantity 1 CLK H4615 Elbow Locking Clip 1 2 CLK V315801 WS1 Drain Elbow ¾ Male 1 CLK V315802 WS1 Drain Elbow ¾ Male No Silencer 3 CLK V3163 O-ring 019 1 4 CLK V315901 WS1 DLFC Retainer ASY 1 5 CLK V3162007 WS1 DLFC 0.7 gpm One DLFC must be used CLK V3162010 WS1 DLFC 1.0 gpm CLK V3162013 WS1 DLFC 1.3 gpm CLK V3162017 WS1 DLFC 1.7 gpm CLK V3162022 WS1 DLFC 2.2 gpm CLK V3162027 WS1 DLFC 2.7 gpm CLK V3162032 WS1 DLFC 3.2 gpm CLK V3162042 WS1 DLFC 4.2 gpm CLK V3162053 WS1 DLFC 5.3 gpm CLK V3162065 WS1 DLFC 6.5 gpm CLK V3162075 WS1 DLFC 7.5 gpm CLK V3162090 WS1 DLFC 9.0 gpm CLK V3162100 WS1 DLFC 10.0 gpm Note :- ¾ MNPT to 7/8” OD Quick Connect adapter fitting is not included and must be supplied by installer.

20 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM * Can be ordered as a set. Order number V3008-02, description: WS1 Drain FTG 1 Straight. Drain Line 1” (Optional) Drawing No. Order No. Description Quantity 1 CLK H4615 Elbow Locking Clip 1 2* CLK V3166 WS1 Drain FTG Body 1 1 CLK V316601 FTG Flow Control Body Female 1 3* CLK V3167 WS1 Drain FTG Adapter 1 1 4* CLK V3163 0-ring 019 1 5* CLK V3150 WS1 Split Ring 1 6* CLK V3151 WS1 Nut 1” QC 1 7* CLK V3105 O-ring 215 1 8 CLK V3190090 WS1 DLFC 9.0 gpm One DLFC must be used CLK V3190100 WS1 DLFC 10.0 gpm CLK V3190110 WS1 DLFC 11.0 gpm CLK V3190130 WS1 DLFC 13.0 gpm CLK V3190150 WS1 DLFC 15.0 gpm CLK V3190170 WS1 DLFC 17.0 gpm CLK V3190200 WS1 DLFC 20.0 gpm CLK V3190250 WS1 DLFC 25.0 gpm

21 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Outlet Meter Assembly Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 Nut 1” QC 1 2 CLK V3003 WS1 Meter ASY 1 3 CLK V311801 WS1 Turbine ASY 1 4 CLK V3105 O-ring 215 1 NOTE: - THIS WATER METER SHOULD NOT BE USED AS THE PRIMARY MONITORING DEVICE FOR CRITICAL OR HEALTH EFFECT APPLICATIONS.

22 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Bypass Valve Components Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 Nut 1” Quick Connect 2 2 CLK V3150 WS1 Split Ring 2 3 CLK V3105 O-Ring 215 2 4 CLK V3145 WS1 Bypass 1” Rotor 2 5 CLK V3146 WS1 Bypass Cap 2 6 CLK V3147 WS1 Bypass Handle 2 7 CLK V3148 WS1 Bypass Rotor Seal Retainer 2 8 CLK V3152 O-ring 135 2 9 CLK V3155 O-ring 112 2 10 CLK V3156 O-ring 214 2

23 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Installation Fitting Assemblies CLK V3007 WS1 Fitting 1” PVC Male NPT Elbow Assembly Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3149 WS1 FITTING 1 PVC MALE NPT ELBOW 2 CLK V300702LF WS1 Fitting 1” Brass Sweat Assembly LF Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3188LF WS1 FITTING1 BRASSSWEATASSEMBLY LF 2 Do not install in California. CLK V300703LF WS1 Fitting ¾” Brass Sweat Assembly LF Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V318801LF WS1 FITTING ¾ BRASS SWEAT LF 2 Do not install in California. CLK V300704 WS1 Fitting 1” Plastic Male NPT Assembly Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3164 WS1 FITTING 1" PLASTIC MALE NPT 2 CLK V300701 WS1 Fitting ¾” & 1” PVC Solvent 90o Assembly Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3189 WS1 FITTING ¾ &1 PVC SOLVENT 90 2

24 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM CLK V300705 WS1 Fitting 1-1/4” Plastic Male NPT Assembly Drawing No. Order No. Description Qty 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3317 WS1 FITTING 1-¼" PLASTIC MALE NPT 2 CLK V300709LF WS1 Fitting 1-1/4” & 1-1/2” Brass Sweat Assembly LF Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3375LF WS1 FITTING1-1/4"& 1-1/2" BRASS SWEATLF 2 CLK V300712LF WS1 Fitting 3/4” Brass SharkBite Assembly LF Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3628LF WS1 FTG 3/4 BRASS SHARKBITE LF 2 CLK V300713LF WS1 Fitting 1” Brass SharkBite Assembly LF Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3629LF WS1 FTG 1” BRASS SHARKBITE LF 2 CLK V300715 WS1 FTG ¾ JG QC 90 Assembly Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1 QC 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3790 WS1 ELBOW 3/4 QC W/STEM 2 CLK V300717 WS1 FTG 1” JG QC Assembly Drawing No. Order No. Description Quantity 1 CLK V3105 O-RING 215 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3151 WS1 NUT 1 QC 2 4 CLK V4045 WS1 FTG 1 INCH QC 2

25 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 4) TROUBLESHOOTING Troubleshooting Procedures Problem Possible Cause Solution 1. No Display on PC Board a. No power at electric outlet a. Repair outlet or use working outlet b. Control valve Power Adapter not plugged into outlet or power cord end not connected to PC board connection b. Plug Power Adapter into outlet or connect power cord end to PC Board connection c. Improper power supply c. Verify proper voltage is being delivered to PC Board d. Defective Power Adapter d. Replace Power Adapter e. Defective PC Board e. Replace PC Board 2. PC Board does not display correct time of day a. Power Adapter plugged into electricoutlet controlled by light switch a. Use uninterrupted outlet b. Tripped breaker switch and/or tripped GFI b. Reset breaker switch and/ or GFI switch c. Power outage c. Reset time of day. If PC Board has battery back up present the battery may be depleted. See Front Cover and Drive Assembly drawing for instructions. d. Defective PC Board d. Replace PC Board 3. Display does not indicate that water is flowing. Refer to user instructions for how the display indicates water is flowing a. Bypass valve in bypass position a. Turn bypass handles to place bypass in service position b. Meter is not connected to meter connection on PC Board b. Connect meter to three pin connection labeled METER on PC Board c. Restricted/ stalled meter turbine c. Remove meter and check for rotation or foreign material d. Meter wire not installed securely into three pin connector d. Verify meter cable wires are installed securely into three pin connector labeled METER e. Defective meter e. Replace meter f. Defective PC Board f. Replace PC Board 4. Control valve regenerates at wrong time of day a. Power outage a. Reset time of day. If PC Board has battery back up present the battery may be depleted. See Front Cover and Drive Assembly drawing for instructions. b. Time of day not set correctly b. Reset to correct time of day c. Time of regeneration set incorrectly c. Reset regeneration time d. Control valve set at “on 0” (immediate regeneration) d. Check programming setting and reset to NORMAL (for a delayed regen time) e. Control valve set at “NORMAL + on 0” (delayed and/ or immediate) e. Check programming setting and reset to NORMAL (for a delayed regen time) 5. Time of day flashes on and off a. Power outage a. Reset time of day. If PC Board has battery back up present the battery may be depleted. See Front Cover and Drive Assembly drawing for instructions. 6. Control valve does not regenerate when the REGEN button is depressed and held. a. Broken drive gear or drive cap assembly a. Replace drive gear or drive cap assembly b. Broken Piston Rod b. Replace piston rod c. Defective PC Board c. Defective PC Board

26 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Problem Possible Cause Solution 7. Control valve does not regenerate automatically but does when the REGEN button is depressed and held a. Incorrect programming a. Check for programming error b. Defective PC Board b. Replace PC Board 8. Unfiltered water is being delivered a. Bypass valve is in bypass position or faulty a. Fully turn handles of bypass valve or replace if faulty b. Media is exhausted due to high water usage b. Check program settings or diagnostics for abnormal water usage d. Water quality fluctuation d. Test water and adjust program values accordingly f. Control fails to draw in air f. Refer to Trouble Shooting Guide number 9 h. Damaged seal/stack assembly h. Replace seal/stack assembly i. Control valve body type and piston type mix matched i. Verify proper control valve body type and piston type match j. Fouled media bed j. Replace media bed 9. Control valve fails to draw in Air a. Injector is plugged a. Remove injector and clean or replace b. Faulty regenerant piston b. Replace regenerant piston d. Drain line restriction or debris cause excess back pressure d. Inspect drain line and clean to correct restriction e. Drain line too long or too high e. Shorten length and or height f. Low water pressure f. Check incoming water pressure – water pressure must remain at minimum of 25 psi 10. Water running to drain a. Power outage during regeneration a. Upon power being restored control will finish the remaining regeneration time. Reset time of day. b. Damaged seal / stack assembly b. Replace seal / stack assembly c. Piston assembly failure c. Replace piston assembly d. Drive cap assembly not tightened in properly d. Re-tighten the drive cap assembly 11. E1, Err – 1001, Err – 101 = Control unable to sense motor movement a. Motor not inserted full to engage pinion, motor wires broken or disconnected a. Disconnect power, make sure motor is fully engaged, check for broken wires, make sure two pin connector on motor is connected to the two pin connection on the PC Board labeled MOTOR. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect. b. PC Board not properly snapped into drive bracket b. Properly snap PC Board into drive bracket and then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect. c. Missing reduction gears c. Replace missing gears

27 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Problem Possible Cause Solution 12. E2, Err – 1002, Err – 102 = Control valve motor ran too short and was unable to find the next cycle position and stalled a. Foreign material is lodged in control valve a. Open up control valve and pull out piston assembly and seal/ stack assembly for inspection. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect. b. Mechanical binding b. Check piston and seal/ stack assembly, check reduction gears, check drive bracket and main drive gear interface. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect. c. Main drive gear too tight c. Loosen main drive gear. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect. d. Improper voltage being delivered to PC Board d. Verify that proper voltage is being supplied. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect. 13. E3, Err – 1003, Err – 103 = Control valve motor ran too long and was unable to find the next cycle position a. Motor failure during a regeneration a. Check motor connections then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect. b. Foreign matter built up on piston and stack assemblies creating friction and drag enough to time out motor b. Replace piston and stack assemblies. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect. c. Drive bracket not snapped in properly and out enough that reduction gears and drive gear do not interface c. Snap drive bracket in properly then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect. 14. Err – 1004, Err – 104 = Control valve motor ran too long and timed out trying to reach home position a. Drive bracket not snapped in properly and out enough that reduction gears and drive gear do not interface a. Snap drive bracket in properly then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect.

28 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Possible Error Codes Possible Errors Code Description E1 Control unable to sense motor movement Err-1001 Err-101 E2 Control Valve motor ran too short Err-1002 Err-102 E3 Control Valve motor ran too long and unable to find next cycle Err-1003 Err-103 Err-1004 Control Valve ran too long and timed out Err-104 Err-1006 MAV/NHWB motor ran too long Err-106 Err-1007 MAV/NHWB motor ran too short and stalled Err-107 Error Screen Alternated flashing Error and error code every 3 seconds. Clear by disconnecting the power supply at the PC board and reconnecting, or press NEXT and REGEN simultaneously for 3 seconds.

29 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 5) QUICK REFERENCE GUIDE Regeneration To Set Time of Day Immediate Regeneration: - Press and hold “REGEN” button for more than 3 seconds. Press “REGEN” button to advance the unit to next cycle in regeneration. Delayed Regeneration: - Press and release “REGEN” button once the “REGEN TODAY” will be flashing on screen. Now the regeneration will occur tonight at preset time. The delayed regeneration can be cancelled by pressing “REGEN” button again. This error screen and error number will toggle. Refer Page#28 or contact Service Technician or Excalibur and report the error code. To shut off supply to the Unit the bypass valve handle must be in direction given above. The inlet handle arrow must be in the direction of unit and outlet handle must direct away from the unit as given above. • Push NEXT until time of day screen is displayed. • Press and hold ▼ until the hour flashes once. Press ▲ or ▼ until the correct hour is displayed. Then press NEXT. • The minutes will flash. Press ▲ or ▼ until the correct minute is displayed. • Press NEXT to return to the User Displays.

30 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM Programming Summary Configuration settings Press NEXT and ▼ simultaneously for 5 seconds and repeat this step again. Filter System Setup Press NEXT and ▼ simultaneously for 5 seconds. Step # Value Description 2S Softening Regeneration method 3S dn Choose Downflow Brine 4S Post Post fill cycle 5S 10:00 Backwash cycle time in minutes 6S 60:00 Draw (Brine) cycle time in minutes 7S Off 2nd Backwash cycle off 8S Off Rinse cycle off 9S Off Fill cycle off 10S 24,000 Default capacity 11S Off Regeneration solely by day override 12S Off Relay operation Installer Display Settings Press NEXT and ▲ simultaneously for 5 Seconds. Step # Value Description 2I 1 1 day between regenerations 3I Low Demand Hour Scheduled regeneration hour 4I Low Demand minutes of hour Scheduled regeneration minutes Step # Value Description 2CS 1.0 Valve Size 3CS dp oFF No outside regeneration signal used 4CS oFF No MAV Installed

31 FILTER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 6) WARRANTY Value Zentec Air Capsulate 7 Year Warranty Superior Zentec Air Capsulate 12 Year Warranty Premium Zentec Air Capsulate 20 Year Warranty Thank you for your purchase of our AIR CAPSULATE FILTER. For proof of purchase, please retain your Invoice/Sales Order Copy. Warranty ~ Offered Excalibur Water Systems warranties its products to be free from defect in materials and workmanship to the original owner from the date on the proof of purchase as described below. Warranty ~ Working Procedures If during the suitable warranty period, a part is defective, then Excalibur Water Systems will repair or replace that part at no charge to the original owner, with the exception of charges for nominal shipping, service and/or installation. Warranty ~ Coverage Outlined Excalibur Water Systems guarantees, to the original owner, a period of 7,12, 20 years, the VALVE BODY to be free of defects in materials and workmanship and to perform its proper functions. To the original owner, a period of 7,12, 20 years, the ELECTRONIC CONTROL VALVE as well as all parts to be free of defects in materials and workmanship and to perform their normal functions. To the original owner, the OFF AIR TANK and the MINERAL TANK will not rust, corrode, leak, burst or in any other form fail to perform their proper functions for a LIFETIME period of 20 YEARS. Warranty ~ Service In the event you require service, your local Excalibur Water Systems Dealer will provide all necessary service and installation for your Premium Air Capsulate Filter. To obtain warranty service within 30 days of discovery of the defect, notification must be given to your local Excalibur Water Systems Dealer. General Provisions The above warranties are effective provided the AIR CAPSULATE FILTER is operated at water pressures not exceeding 125psi and at water temperatures not exceeding 110°F; also provided that the Filter is not subject to abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided further that the Filter is not damaged as the result of any unusual force of nature such as, but not limited to flood, hurricane, tornado or earthquake. Excalibur Water Systems is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials shortages or other circumstances beyond its control. THERE ARE NO WARRANTIES ON THE FILTER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF EXCALIBUR WATER SYSTEMS UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART PROVES TO BE DFEFECTIVE WITHIN THE SPECIFIED TIME PERIOD AND EXCALIBUR WATER SYSTEMS IS NOT LIABLE FOR CONSEQUENTIAL OR INDIDENTAL DAMAGES. NO DEALER, AGENT, REPRESENTATIVE OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSED ABOVE. Certain provinces or states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or consequential damage, therefore limitations and exclusions in this warranty may not apply to you. This warranty extends you specific legal rights as you may have other rights which vary from province to province or state to state. Excalibur Water Systems is a manufacturer of water treatment products. Barrie, ON Canada

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