BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM SOFT-TEC® NO SALT SCALE CONTROL SYSTEM INSTALLATION AND USER GUIDE
1 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM TABLE OF CONTENTS 1) Introduction .......................................................................................................................................... 2 2) Installation ............................................................................................................................................ 2 2.1) Water Chemistry Requirements ................................................................................................... 2 2.2) Media Scale Control Process......................................................................................................... 2 2.3) General Installation and Service Warnings ................................................................................... 3 2.4) Pre-Treatment............................................................................................................................... 3 2.5) Media Foulants ............................................................................................................................. 3 2.6) Site Requirements......................................................................................................................... 3 2.7) Installation Drawing ...................................................................................................................... 4 2.8) System Drawing ............................................................................................................................ 5 2.9) Plumbing Instructions ................................................................................................................... 5 2.10) Setup ......................................................................................................................................... 5 2.11) Installation Instructions ............................................................................................................ 6 3) Specifications ........................................................................................................................................ 6 3.1) Bypass Valve.................................................................................................................................. 7 3.2) Start Up Instructions ..................................................................................................................... 8 3.3) Usage Instructions for first 90 days .............................................................................................. 8 4) Service Instructions............................................................................................................................... 9 4.1) Media Replacement ...................................................................................................................... 9 4.2) Sediment Filter Cartridge Replacement (if exists) ...................................................................... 10 5) Bypass Valve Components .................................................................................................................. 11 6) Installation Fitting Assemblies ............................................................................................................ 12 7) Troubleshooting Procedures............................................................................................................... 14 8) Warranty ............................................................................................................................................. 15
2 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 1) INTRODUCTION The Soft-Tec® system control and prevent the scale without any usage of salt, chemicals and wastage of water. This manual must be read prior to installation and service of Soft-Tec® system. 2) INSTALLATION 2.1) Water Chemistry Requirements 2.2) Media Scale Control Process Soft-Tec® System transforms the dissolved calcium into undissolved calcium crystals which are not able to react and attach to the surface of pipes and appliances. The crystals which flows in piping and appliances also removes the existing scale which has been built up over years. Advantages: • Soft-Tec® do not remove the minerals from water • Removes the existing scale buildup • Do not use salt and regeneration water • Does not need drain and electrical connection • Can be installed where softeners have restrictions or bans. Parameter Limit Water Sample Results Hardness 0-75 GPG Iron 0 pH 7.0 – 11.5 Chlorine < 3.0 ppm Nitrates 0 Manganese 0 Sulphur 0 Phosphates 0 LSI > 0.0 Total Dissolved Solids Silica 20 ppm
3 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 2.3) General Installation and Service Warnings • The conditioner is designed so that it can be installed easily with minor plumbing changes at point of entry on previous plumbing. • The piping must be clamped properly and the weight of the plumbing must not be on the conditioner. • Do not use any kind of lubricant including silicone. A silicone based lubricant can be only used on black O-Rings but not necessary. • Do not use pipe dope or other sealant on plastic nuts. • The nuts can be fastened and unfastened by hand or the plastic service wrench. Do not use pipe wrench to tighten the caps and nuts. • Do not block access to main shut off, water meter and other equipment. 2.4) Pre-Treatment Chlorine level must be less than 3.0ppm. Use the chemical removal filter to reduce the Chlorine level if initial level is more than 3.0ppm. Iron, Manganese, Sulphur and Phosphate must be removed from water in pre-treatment. 2.5) Media Foulants 2.5.1) Iron, Sulphur and Manganese Contact of media with metals like Iron and Manganese can coat the media particles which reduces the active area of media particles. Hence reduces the scale prevention property of media by overtime. 2.5.2) Copper In new copper plumbing, copper can be introduced in flowing water until the protective layer has been coated by itself. Usually the protective layer (patina) is formed in 60 days. 2.6) Site Requirements • Water Pressure: - 30-100 psi • Water Temperature: - 36-122°F (2-50°C) • The tank should be installed vertically on firm level surface WARNING For new copper plumbing wait for 60 days to build up a protective layer in pipes prior to Soft-Tec® installation
4 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 2.7) Installation Drawing
5 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 2.8) System Drawing 2.9) Plumbing Instructions 2.10) Setup 1) Unpack the system and confirm the components with list. If missing anything report the missing part to dealer immediately. 2) Fasten the bypass valve nuts on the head of the tank. 3) Turn the bypass valve handles to the bypass position by facing both handles outwards. Water Meter Water heater Cold Hot 10ft Soft-Tec Installation Water heater Pre-Treatment Filter Water Meter Cold Hot Soft-Tec Soft-Tec with Pre-Treatment Installation 10ft
6 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 2.11) Installation Instructions 1) The water heater’s inlet must be at least 10ft away from conditioner. 2) The unit must be located in a room temperature above 33° F. 3) If vacuum occurrence is expected, then the vacuum breaker must be installed at the inlet of the conditioner 4) The unit must not be exposed to direct sunlight. Ultraviolet rays can damage the system 5) The primer, solder or solder flux must not get on the O-rings while installation. 6) After soldering the lines must be cooled before installing the O-Rings, nuts and caps. 7) If the electrical system is grounded to the plumbing, then a copper strap must be connected between inlet and outlet as shown in figure. 8) The plumbing must be done by following the local plumbing codes. 9) Do not install any device, downstream of Soft-Tec® which requires removal of scale. 10) Do not install any anti-scalant upflow of the Soft-Tec® system. 11) Soft-Tec® system must always be the last stage of treatment chain. 12) If heavy dirt and debris has been tested or expected in future, then 20-micron sediment filter should be installed in pre-treatment. 13) If booster pump is required always install the pump upstream of the system. Installer Notes: 1) The Soft-Tec® systems are supposed to be very light weight as compared to conventional softeners. 2) Follow the installation drawing for plumbing instructions. 3) The system must be installed vertically straight but can be shipped in any orientation. 3) SPECIFICATIONS Model Number1 Mineral Tank Media ft3 (Liters) Flow Space Required Shipping Weight Dia X Height Soft-Tec® FlexBed GPM (LPS) LxWxH LBS EWS NSP0844 8X44 0.13 (4) 0.08 (2.3) 10.0 (0.63) 14x9x48 25 EWS NSB0844 8x44 0.13 (4) 0.08 (2.3) 10.0 (0.63) 14x9x48 27 1: - EWS NSP0844 is Premium Model and EWS NSB0844 is Superior Model
7 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 3.1) Bypass Valve NORMAL OPERATION The inlet and outlet handles of bypass valve should be pointing towards the direction of flow. Inlet is labelled on tank head as Upflow inlet. Water flows upflow through the conditioner in normal operation. BYPASS OPERATION The inlet and outlet handles point away from the bypass valve. The system is isolated from the water pressure in the plumbing system. Untreated water is supplied to the house in this position. Note: - Use this bypass operation while servicing the system SHUT OFF MODE (Only Demand) The outlet handle points away from the bypass valve and the inlet handle points in the direction of flow, the water is stopped going to the plumbing system. If water is available on the outlet side of the Filter, it is an indication of water bypass around the system. Caution: - This mode does not stop the pressure going into the tank.
8 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 3.2) Start Up Instructions • Keep the bypass valve in bypass operation by moving both handles pointing away from center of bypass valve. • Open the main water supply valve, now the untreated water is being supplied to house. Open the faucet downstream of the conditioner. The initial water coming out of faucet can be dirty because of installation debris. Now inspect the plumbing for leaks. • Shut off the main water supply valve and turn the bypass valve handles to service position. • Fully open the faucet downstream of the conditioner. Slowly open the main water supply valve to just ¼ way open. The water pressure is released into the tank and the air should come out of the faucet. • Fully close the faucet once all the air has been removed from the tank and then again turn the bypass valve handles to bypass position. Now fully open the main water supply valve to soak the media for 60 minutes • After the soaking period of 60 minutes, turn the bypass valve handles into the direction of service operation. To flush the media, open the single bath tub faucet or 3 sink faucets to reach flow rate of 5 GPM for 5 minutes. • Shut the bath faucet off and open one sink faucet ¼ way open to approximately reach 0.5 GPM for 60 minutes in order to slow rinse the system. • Now, The system is ready to be used normally. 3.3) Usage Instructions for first 90 days • The water flowing through the Soft-Tec® system will be able to remove the buildup scale so the water for first 90 days may be milky. • Faucet aerators may need to be cleaned because the scale which has been removed from pipes can be trapped in aerators and leads to pressure drop. Repeat the process until the scale is completely flushed and milky water is not coming anymore. • For the beginning time when scale is being removed, dishes washed in dishwasher may have a calcium spots. To stop this temporary calcium spotting add a cup of household vinegar to the rinse cycle. • The water heater should be drained once 30 to 60 days after the installation of Soft-Tec® system.
9 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 4) SERVICE INSTRUCTIONS 4.1) Media Replacement Step 1: - Shut the inlet water supply off. Step 2: - Open the faucet downstream of the filter to release the pressure and then shut off the faucet. Step 3: - Turn the bypass valve handles outwards to bypass operation. Step 4: - Loosen the bypass valve – tank connections and keep the bypass valve installed on plumbing. Step 5: - Slowly open the water supply valve, if supply water is needed in house. Step 6: - Loosen and remove the tank head by rotating it counterclockwise. Step 7: - Pour the tank water into the drain and use some type of screen to prevent the media particles going to the drain. Step 8: - Rinse the tank with water. Step 9: - Place the distributor in the bottom center rim and plug the distributor tube opening with rag or tape. (Soft-Tec® distributors are equipped with flow control so do not replace the distributor tube) Step 10: - Use a funnel or other device to pour the appropriate quantity of media into the tank. Step 11: - Load the appropriate quantity of FlexBed into the tank. Step 12: - Fasten the tank head after inserting the distributor tube into the in-out head. Make sure the tank is vertically straight if not level the surface properly. Step 13: - Fasten the bypass valve connections. Step 14: - Follow the start-up instructions given in this manual.
10 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 4.2) Sediment Filter Cartridge Replacement (if exists) Step 1: - Shut off the main water supply. Step 2: - Press the red button on the housing to release the pressure. Step 3: - Loosen the blue housing by turning it counter clockwise with service wrench. Step 4: - Remove the old cartridge and insert the new cartridge filter onto the stand pipe. Step 5: - Inspect and lubricate the O-ring with silicone lubricant. Step 6: - Fasten the housing to the head and slowly open the supply water and open the downstream faucet to remove the air. O-Ring Groove Housing Service Wrench Sediment Filter Assembly Pressure Release Button
11 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 5) BYPASS VALVE COMPONENTS CLK V3006 WS1 Bypass Valve Assembly Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 Nut 1” Quick Connect 2 2 CLK V3150 WS1 Split Ring 2 3 CLK V3105 O-Ring 215 2 4 CLK V3145 WS1 Bypass 1” Rotor 2 5 CLK V3146 WS1 Bypass Cap 2 6 CLK V3147 WS1 Bypass Handle 2 7 CLK V3148 WS1 Bypass Rotor Seal 2 8 CLK V3152 O-ring 135 2 9 CLK V3155 O-ring 112 2 10 CLK V3156 O-ring 214 2 *Bypass Valve Vertical Adapter not shown in drawing CLK V319101 WS1 Bypass Vertical Asy Adapter Order No. Description Qty CLK V3151 WS1 Nut 1” Quick Connect 2 CLK V3150 WS1 Split Ring 2 CLK V3105 O-Ring 215 2 CLK V3191 WS1 Bypass Vertical 2
12 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 6) INSTALLATION FITTING ASSEMBLIES CLK V3007 WS1 Fitting 1” PVC Male NPT Elbow Assembly Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3149 WS1 FITTING 1 PVC MALE NPT 2 CLK V300702LF WS1 Fitting 1” Brass Sweat Assembly LF Drawing No. Order No. Description Qty 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3188LF WS1FITTING1 BRASSSWEATASSEMBLYLF 2 Do not install in California. CLK V300703LF WS1 Fitting ¾” Brass Sweat Assembly LF Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V318801LF WS1 FITTING ¾ BRASS SWEAT LF 2 Do not install in California. CLK V300704 WS1 Fitting 1” Plastic Male NPT Assembly Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3164 WS1 FITTING 1" PLASTIC MALE NPT 2 CLK V300701 WS1 Fitting ¾” & 1” PVC Solvent 90o Assembly Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3189 WS1 FITTING ¾ & 1 PVC SOLVENT 90 2
13 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM CLK V300705 WS1 Fitting 1-1/4” Plastic Male NPT Assembly Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3317 WS1 FITTING 1-¼" PLASTIC MALE NPT 2 CLK V300709LF WS1 Fitting 1-1/4” & 1-1/2” Brass Sweat Assembly LF Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3375LF WS1 FITTING1-1/4"& 1-1/2" BRASS 2 CLK V300712LF WS1 Fitting 3/4” Brass SharkBite Assembly LF Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3628LF WS1 FTG 3/4 BRASS SHARKBITE LF 2 CLK V300713LF WS1 Fitting 1” Brass SharkBite Assembly LF Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1” QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3629LF WS1 FTG 1” BRASS SHARKBITE LF 2 CLK V300715 WS1 FTG ¾ JG QC 90 Assembly Drawing No. Order No. Description Quantity 1 CLK V3151 WS1 NUT 1 QC 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O-RING 215 2 4 CLK V3790 WS1 ELBOW 3/4 QC W/STEM 2 CLK V300717 WS1 FTG 1” JG QC Assembly Drawing No. Order No. Description Quantity 1 CLK V3105 O-RING 215 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3151 WS1 NUT 1 QC 2 4 CLK V4045 WS1 FTG 1 INCH QC 2
14 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 7) TROUBLESHOOTING PROCEDURES Problem Possible Cause Solution 1. Untreated water is being delivered a. Bypass valve is open or faulty a. Fully close bypass valve or replace b. Water quality fluctuation b. Test water and adjust pre-treatment if exists c. Damaged seal c. Replace seal d. Fouled media bed d. Replace media bed 2. Water leaking at the top of the tank around the head a. Loose tank head a. Loosen and take out the inlet and outlet plumbing connections and then turn the head by holding the tank. (Just snug the head over the tank do not overtighten) 3. Water pressure decreased a. Plugged sediment filter (if exists) a. Replace the cartridge filter b. Removal of scale plugged the faucet aerators (Only within 90 days of installation) b. Remove the aerator, open the faucet and clean the aerator. c. Tank is not straight vertical c. Level the tank vertically straight d. Pre-Treatment filters plugged d. Regenerate or replace the faulty pretreatment filters. 4. Leaking bypass valve a. Faulty O-ring a. Replace or lubricate the O-rings b. Loose bypass valve plastic nuts b. Fasten the connection nuts with hands. (Never use pipe wrench to fasten or unfasten)
15 SCALE CONTROL CONDITIONER INSTALLATION AND USER GUIDE BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM 8) WARRANTY Lifetime Tank Warranty Superior Soft-Tec® 5 Year Warranty Premium Soft-Tec® 7 Year Warranty Thank you for your purchase of our Soft-Tec® WATER CONDITIONER SCALE CONTROL SYSTEM. For proof of purchase, please retain your Invoice / Sales Order Copy. Warranty ~ Offered Excalibur Water Systems warranties its products to be free from defect in materials and workmanship to the original owner from the date on the proof of purchase as described below. Warranty ~ Working Procedures If during the suitable warranty period, a part is defective, then Excalibur Water Systems will repair or replace that part at no charge to the original owner, with the exception of charges for nominal shipping, service and/or installation. Warranty ~ Coverage Outlined Excalibur Water Systems guarantees, to the original owner, a period of 5 or 7 years, the IN–OUT HEAD to be free of defects in materials and workmanship and to perform its proper functions. Other parts to be free of defects in materials and workmanship and to perform their normal functions to the original owner, the MINERAL TANK will not rust, corrode, leak, burst or in any other form fail to perform their proper functions for a LIFETIME period of 20 YEARS. Warranty ~ Service In the event you require service, your local Excalibur Water Systems Dealer will provide all necessary service and installation for your Soft-Tec® WATER CONDITIONER SCALE CONTROL SYSTEM. To obtain warranty service within 30 days of discovery of the defect, notification must be given to your local Excalibur Water Systems Dealer. General Provisions The above warranties are effective provided the Soft-Tec® WATER CONDITIONER SCALE CONTROL SYSTEM is operated at water pressures not exceeding 125psi and at water temperatures not exceeding 120°F; also provided that the Soft-Tec® WATER CONDITIONER SCALE CONTROL SYSTEM is not subject to abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided further that the Soft-Tec® Water Conditioner is not damaged as the result of any unusual force of nature such as, but not limited to flood, hurricane, tornado or earthquake. Excalibur Water Systems is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials shortages or other circumstances beyond its control. THERE ARE NO WARRANTIES ON THE SOFT-TEC® WATER CONDITIONER SCALE CONTROL SYSTEM BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF EXCALIBUR WATER SYSTEMS UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART PROVES TO BE DFEFECTIVE WITHIN THE SPECIFIED TIME PERIOD AND EXCALIBUR WATER SYSTEMS IS NOT LIABLE FOR CONSEQUENTIAL OR INDIDENTAL DAMAGES. NO DEALER, AGENT, REPRESENTATIVE OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSED ABOVE. Certain provinces or states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or consequential damage, therefore limitations and exclusions in this warranty may not apply to you. This warranty extends you specific legal rights as you may have other rights which vary from province to province or state to state. Excalibur Water Systems is a manufacturer of water treatment products. Barrie, ON Canada
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